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From Online Business Wiki
Welcome to Online Business Wiki
Please note, this Online Business Wiki is no longer being updated. For the most up to date information, please refer to the new Knowledgebase System, which you can access from within your website's administration console. It can be accessed by clicking the 'Support Central' link in the top right corner of the console as shown HERE
New to your Online Business?
Need to know how to use this Wiki?
Tutorials
Website Content Editing
- Tutorial 1: Editing Your Website
- Tutorial 1.1: Adding and deleting web pages
- Tutorial 1.2: Using content modules
- Tutorial 1.3: Editing Navigation Menus
- Tutorial 1.4: Inserting webforms
- Tutorial 1.5: Creating a Secure Zone
- Tutorial 1.6: Editing Site Templates
- Tutorial 1.7: Managing my site using the file manager, FTP and Triangle
Email marketing/Campaigns
Your Online Shop
- Tutorial 2: Setting up your online shop
- Tutorial 2.1: Ecommmerce product advanced options
- Tutorial 2.2: Configure my shipping options
- Tutorial 2.3: Configure my payment gateways
- Tutorial 2.4: Customize my ecommerce look and feel
- Tutorial 2.5: Advanced ecommerce options
- Tutorial 2.6: Applying Tax Codes
- Tutorial 2.7: Offering Discount Codes
- Tutorial 2.8: Offering Gift Vouchers
- Tutorial 2.9: Setting up Affiliate Programs
Reporting and analytics
Your Customer Database
- Tutorial 3: Managing your customer database
- Tutorial 3.1: Adding and editing customers
- Tutorial 3.2: Customizing webforms and editing cases
- Tutorial 3.3: Customer orders
- Tutorial 3.4: Setting up customer bookings
- Tutorial 3.5: Using opportunities
- Tutorial 3.6: Database importing and exporting
System settings and admin
Reference
Getting Started
Going live See this article once you've built your site and you want to upgrade it, add domain name to it, etc.
Quick guide to website building This guide will take you quickly from A-Z in website building process
Longer version of getting started guide This guide will take you from A-Z in website building process but not as quickly as the above guide
Editing Online Business Builder templates Once the site is up, see this guide for color,logo,font and other changes
Setting up Email If your site is live and you have added a domain name to it, than go to this article to find out how to setup mail
Troubleshooting Guides
Troubleshooting imports Is your import failing? Here is a guide that will help you figure out what the problem is.
Login problems This article will guide you through troubleshooting a login issues in case you are unable to login into your site or a secure zone
Troubleshooting DNS You've built and upgrade your site, you go to your domain name and the site isn't coming up. Take a look at this article.
Troubleshooting email You can't receive mail or you can't send mail or perhaps you can not log in into your webmail. See this article then.
Troubleshooting FTP Please see this article in case you are having issues with FTP connection,
Recent Articles
- Linking two web apps together
- Changing Default Status for Orders
- Digg
- QuickBooks
- CyberSource Payment Gateway
- Adding the small product image to the shopping cart
- Collecting payments through the web form
- Invoice
- Discount codes updated
- Newsletter Writing Guidelines
- CSS Menus
- Troubleshooting FTP
- Troubleshooting imports
- Returning eCommerce customers - form prepopulation
- Modules
- The complete list of supported payment gateways
- Favorites
- Migrating your old site to your new site
- GST
- Automatic thumbnail creation
- External Resources
- Image manipulation
- Collection of system tags
- Editing OBB templates
- Recurring billing for secure zone membership
- Quick guide to website building
Browse Help
Popular FAQs
- How do I remove messages - This catalogue has no sub-catalogues and This catalogue has no products?
- How do I redirect customer to a particular page after form submission?
- How do I stop Flash objects overlapping my dynamic menu in Mozilla Firefox?
- Why are my images and styles disappearing when I go to a catalogue?
- Why can I receive emails but not send them?
- How do I avoid the message - 'This page contains both secure and nonsecure items
- How do I redirect my site visitors back to the site's main URL after a purchase?
Popular Videos
- Dynamic Menus and Navigation Here we discuss how to create and manage a dynamic menu, which is usually the main method of navigation throughout your site. You'll see how to change menu structure add new menu items, as well as how to link to different types of pages and content.
- Using and Creating Site-Wide Templates In this video you'll get an introduction to templates in the system. Learn why you should use templates, what they are, how they work, and how to create them yourself.
Step-by-Step Guides
- Easy guide to web apps This tutorial will lead you through understanding, creation, usage, insertion and other operations on web apps. It is a great step by step guide to familiarizing yourself with this very powerful system component.
- Inserting web app search Shows how to insert a web app search into a page using the Module Manager
- Linking image or text to a web page by using hyperlink manager
- Subscribing multiple contacts to a marketing list This is a step by step guide that describes how to use a report generator to create a report on contacts and then to subscribe the users from that report to a marketing list.
